CITYROW Studio Team New York, NY

CITYROW Studio Team

Part Time • New York, NY

CITYROW is looking for outgoing, confident, self-starters with a strong background in customer service to join our studio team. Studio team members are responsible for greeting clients, processing sales, answering questions, as well as keeping the studio and facilities clean and tidy in conjunction with our cleaning staff. Candidates must work diligently under minimal supervision.

We are looking for candidates with morning or evening, and weekend availability; 15-25 hours per week to start with the opportunity for more. We have two studios in NYC - near Union Square and on the Upper East Side. Ideal candidates would be willing to work at both locations. 

Applicants should include in the body of their response:

  • A summary of their qualifications
  • Shift availability
  • If available to work at one or both studios
  • Attach copy of resume

Responsibilities:

  • Open and close studio.
  • Must confidently resolve client and studio conflicts when issues arise.
  • Be a brand ambassador to those that walk in.
  • Check-in clients for class
  • Process a wide variety of retail transactions
  • Maintain cleanliness in exercise space and locker facilities before and after classes
  • Assist clients with facilities needs (Lost and found, locker trouble, etc.)
  • Restock supplies

Required skills:

  • Absolutely must have boutique fitness/gym or retail customer service experience
  • Proficient using a Mac; MindBody experience a plus
  • Self-starter: solves problems before they arise
  • Attention to detail




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